Snug Snowflakes-Family Matching Christmas Pajamas
Why Snug Snowflakes❄️?
The soft cream-white color of these pajamas isn’t just beautiful; it’s like a warm winter morning wrapped in comfort. Think about the first light of Christmas day, when everything outside is blanketed in snow, and all you want to do is stay inside with your loved ones. That’s exactly the vibe Snug Snowflakes gives you.
But let’s talk about those festive details. Reindeer, snowflakes, Christmas trees—they’re not just patterns; they’re symbols of the season. The reindeer remind us of magical sleigh rides under starry skies. ❄️ Snowflakes? They’re like little miracles of nature, each one unique, just like our holiday memories. And Christmas trees? They’re the heart of every holiday home, where we gather to celebrate and share joy.
-
- Comfortable Fit: Made from a soft, breathable fabric
- High-Quality Material: Crafted with care, these pajamas are durable and designed to last through many holiday seasons.
- Easy Care: Machine washable and resistant to fading
Shipping Policy
At Merry Reindeers, we are committed to providing efficient and reliable delivery service for your order. Here’s a detailed look at our shipping process:
Order Processing and Delivery Schedule
Once you place an order on our website, our team will immediately begin processing it. To help you plan your purchase, please note the following schedule:
Standard Shipping Handling Time
Order Handling Time: 1–2 Business days (Monday–Friday)
Standard Shipping Transit Time
Transit Time: 3–7 Business days (Monday–Friday)
Total Shipping Time (Handling Time + Transit Time)
Standard Shipping: 4–9 Business days (Monday–Friday)
Order Cut-Off Time
04:00 PM (GMT+08:00) China Standard Time (Shanghai)
Orders placed after this time will be processed the next business day.
Order Confirmation
After placing your order, you will receive an email with your order number and details. Once your order ships, you will receive a shipping confirmation email with a tracking number and tracking link. Additionally, you will be notified via email once your order has been delivered.
Shipping Carrier
We ship using reliable carriers serving the UK, such as:
Royal Mail
DHL
DPD
Hermes (Evri)
The specific carrier will be selected based on service availability and destination.
Shipping Area
We currently ship within the United Kingdom.
Shipping Fee
Free Shipping is available on all orders—no minimum purchase required.
Refund & Return Policy
Return Window and Eligibility
Returns are accepted within 30 days of delivery, provided the following conditions are met:
Items must be new, unused, and in their original packaging with all tags intact.
Returns are accepted for both defective and non-defective products.
Customers must contact us before returning any item to receive authorization and instructions.
Damaged or Defective Items
If your order arrives damaged or defective, please notify us within 48 hours of delivery and include the following:
Your order number
Clear photographs of the item and its packaging
A brief description of the issue
Based on the situation, we will arrange a replacement, exchange, or full refund.
Refund Process
Once we receive and inspect your returned item, you will be notified via email regarding the approval or rejection of your refund.
If approved:
Refunds will be processed to your original payment method within 7 days.
A confirmation email will be sent once the refund has been issued.
Late or Missing Refunds
If you have not received your refund:
Recheck your bank or payment account
Contact your bank or payment provider, as processing times may vary
If the issue persists, contact us at info@merryreindeers.com
Non-Returnable Items
We do not accept returns under the following conditions:
Items not returned in their new and unused condition
Items returned after 30 days of delivery
Items sent back without prior authorization
Exchanges
We accept exchanges for eligible products within 30 days of delivery. Please contact us in advance to initiate an exchange and receive instructions.
Return Address
221, Floor 3A, Building 4, No.50, Juyuan Street,
Shijing, Baiyun District,
Guangzhou, Guangdong, China.
Method & Fees
Return method: By mail
Return label: Included in the package, free of charge
Restocking fees: None
Return shipping cost: Free
Refund processing time: 7 days
Cancellation Policy
You may cancel your order within 2 hours of purchase, provided the order has not yet been processed or shipped.